Contract Conditions

INTRODUCTION

This document, together with the terms and use of the website, establish the conditions for booking trips and the rest of the services offered (hereinafter, the "Conditions").

We kindly ask you to read the Conditions carefully before making any transaction. By using this website or placing an order through it, you agree to be bound by these Conditions, so if you do not agree with all the Conditions, you should not use this website.

These Conditions could be modified. It is your responsibility to read them periodically, since the conditions in force at the time of using the website or placing an order will be those that are applicable to you.

WEBSITE OWNER'S DATA

Name: CON V DE VIAJAR SCA (hereinafter TURISMORURALEXCEPCIONAL.ES)

NIF: F91977546

Registered office: CALLE MADRID 47, SAN JOSÉ DE LA RINCONADA (41300) SEVILLA

Email: viajesrteva@gmail.com

Registration Data: SERCA 04382

CIAN TOURISM 411437-3

HOW TO REGISTER

It is necessary to register to access our services, the user must register by filling in the registration form where they will be asked for personal information that must be updated and adjusted to reality. At the end of the registration, the user must accept these GENERAL RESERVATION CONDITIONS and our PRIVACY POLICY.

The user ID and registration password, if required, should be kept in a safe place.

In the event that you detect any improper use of your registration information, immediately contact TURISMORURALEXCEPCIONAL.ES through the email viajesrteva@gmail.com.

 

USE OF OUR WEBSITE

By using this website and / or placing orders through it, you agree to:

    1. Make use of the services only to make legally valid inquiries or reservations.2. Do not make any false or fraudulent transactions. If it could reasonably be considered that an operation of this nature has been carried out, we will be authorized to cancel it and inform the relevant authorities. Provide us with your email address, postal address, data of the means of payment and / or other contact information in a truthful and exact way. Likewise, you agree that we may use said information to contact you if it is necessary to see our PRIVACY POLICY.

If you do not provide us with all the information we need, do not process the selected operations.

By making a query or request for services through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.

TERRITORIAL SCOPE

The services offered through our website are only available to people with legal residence in Spanish territory.

 

RESERVATIONS THROUGH OUR WEBSITE

To make any travel reservation or the rest of the services offered by TURSIMORURALEXCEPCIONAL.ES, you must select an accommodation and make a reservation request that will be confirmed within 24/48 hours,

Any operation will be subject to the User reading and accepting these General Booking Conditions. Once they are accepted as well as the contracting conditions applicable to the reservation and purchase of the selected product and the corresponding payment has been made, we will complete the operation as soon as possible.

In the event that due to certain circumstances we are unable to complete the orders placed, we will notify you as soon as possible.

You must take into account and READ CAREFULLY THE CONDITIONS OF CANCELLATION AND RESERVATION POLICY THAT ARE DISPLAYED IN EACH OF THE HOUSES OFFERED ON THIS WEB, SINCE EACH ONE HAS DIFFERENT CHARACTERISTICS AND RESERVATION CONDITIONS, WHICH DEPEND ON THE OWNER IN QUESTIONS.

PRICES AND PAYMENT METHODS

All prices offered on our website are represented in EUROS (EUR). The sale of virtual currencies is not subject to VAT, however the tax obligations that the ordered operations may generate are your sole responsibility.

Payments and refunds of all operations will be made in euros (EUR). If your credit / debit card is not denominated in EUROS, the exchange rate will be applied by the corresponding bank according to the market exchange rate and may vary with respect to the price indicated on our website.

In the case of contracting combined trips, the price of the combined trip has been calculated based on currency exchange rates, transport rates, cost of fuel or other energy sources, rates, taxes and other tourist surcharges including those of landing, boarding and disembarking at ports and airports if they are expressly included as applicable on the date of delivery of the pre-contractual information.

Unless indicated otherwise, the offer program reflects prices per person with accommodation in a standard double room and economy class flights.

Any variation in the price of the aforementioned elements may lead to the revision of the final price of the trip, both upwards and downwards, in the strict amounts of the aforementioned price variations. These modifications will be notified in writing to the traveler. The revision of prices in accordance with the provisions of article 158 of Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws only it will take place if the trip organizer has expressly reserved that right and has communicated it in the pre-contractual information provided before contracting.

In no case will the price of the trip be revised upwards in the 20 days immediately prior to the departure date. If the price increase exceeds eight percent of the price of the combined trip, the traveler may terminate the contract by notifying the organizer.

Payments and refunds of all operations will be made in euros (EUR). If your credit / debit card is not denominated in EUROS, the exchange rate will be applied by the corresponding bank according to the market exchange rate and may vary with respect to the price indicated on our website.

The payment methods available on our website will be shown in the process of finalizing the reservation.

TURISMORURALEXCEPCIONAL.ES will always use means of payment with insurance. TURISMORURALEXCEPCIONAL.ES will not keep in its files the information regarding the data of the cards used. In the use of the debit / credit card, the user confirms that the card used is his or has been duly authorized by the owner of the same for its use. Credit / debit card transactions will be subject to a security control and validation by the issuing entity. In the event that the card issuing entity denies the transaction, TURISMORURALEXCEPCIONAL.ES will not be responsible for delays or cancellations of operations. When the contribution of funds is made by credit or debit card, the expenses or commissions that the entity that provides the payment service would have charged TURISMORURALEXCEPCIONAL.ES will be the exclusive account of the client.

ORDER CONFIRMATION

Orders are subject to their acceptance by TURISMORURALEXCEPCIONAL.ES, to the user complying with and accepting the GENERAL RESERVATION CONDITIONS and market availability. TURISMORURALEXCEPCIONAL.ES reserves the right not to accept the order in the event that the payment information is not approved, or that any other type of incident related to the General Conditions of Use of the portal is detected. When you carry out an operation through our website we can send you a confirmation email that will have details of the transaction. Please verify that the details in the confirmation message are correct as soon as possible and keep a copy for your records.

RIGHT OF WITHDRAWAL

The transactions carried out on our website include: travel, activities and tourist services that are contracted directly with different providers and tour operators. All of them enjoy the right of withdrawal in the terms and conditions of return that for each product the service provider establishes in the package travel contract or in the purchase of autonomous services in each case and of which you will be aware before accepting the payment.

 

OUR RIGHT TO MODIFY THESE CONDITIONS

TURISMORURALEXCEPCIONAL.ES may review and modify these Conditions at any time.

You will be subject to the policies and Conditions in force at the time you use this website or carry out each operation, unless by law or decision of government agencies we must make changes retroactively in said policies, Conditions or PRIVACY POLICY, in in which case, the possible changes will also affect the orders that you had previously made.

PERSONAL DATA PROTECTION

In accordance with the provisions of the General Regulations for the Protection of Personal Data and other applicable regulations on the matter, we inform you that the personal data that you provide us through our website or by sending e-mails will be processed by TURISMORURALEXCEPCIONAL.ES as responsible for the treatment to be able to carry out the requested transactions, as well as receive periodic notifications through electronic means. The legitimacy of the treatment resides in the provision of the requested services. You can expand more information about the processing of your data for the purposes described in the PRIVACY POLICY, which must be read, understood and accepted for the use of the services of this web portal.

TURISMORURALEXCPECIONAL.ES undertakes to comply with the obligation of secrecy of personal data, therefore it has adopted the necessary measures to prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology at all times.

In any case, all users have the right to exercise, at any time, the rights of access, rectification, limitation of treatment, deletion, opposition, limitation of treatment, and portability of data that assist them, by writing to TURISMORURALEXCEPCIONAL.ES at the email address viajesrteva@gmail.com, proving your identity. In the event that you consider, you can file a claim with the Spanish Agency for Data Protection.

DISCLAIMER OF LIABILITY

We will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to events that are beyond our reasonable control ("Force Majeure"). The Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and among others, the following:

(i) Strikes, lockouts or other protest measures.

(ii) Civil commotion, revolt, invasion, terrorist threat or attack, war (declared or not), Threat or preparations for war.

(iii) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.

(iv) Impossibility of using trains, boats, airplanes, motor transports or other means of transport, public or private.

(v) Impossibility of using public or private telecommunications systems.

(vi) Acts, decrees, legislation, regulations or restrictions of any government or public authority.

It will be understood that the obligations will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the term to fulfill said obligations for a period of time equal to the duration of the Force Majeure Event. We will use all reasonable means to end the Force Majeure Event or to find a solution that allows us to fulfill our obligations despite the Force Majeure Event.

INTEGRITY

These Conditions and any document expressly referred to in them constitute the entire agreement existing between you and us in relation to their purpose and replace any other prior pact, agreement or promise agreed between you and us verbally or written.

You and we acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by the two before it, except for what is expressly mentioned. in these Conditions.

Neither you nor we will have any action against any uncertain statement made by the other party, verbal or written, prior to the date of a contract (unless such an uncertain statement had been made fraudulently) and the only action available to you the other party will be for breach of contract in accordance with the provisions of these Conditions.

If any of these Conditions or any provision of a contract were declared null and void by a firm resolution issued by a competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.

JURISDICTION AND APPLICABLE LEGISLATION

The sale is understood to be carried out in Spanish territory, so that for any interpretative or litigious questions that may arise, Spanish legislation will apply and, in case of controversy, both parties agree to submit, waiving any other jurisdiction that may correspond, to the jurisdiction of the Courts and Tribunals of the Consumer's domicile.

Finally, we remind customers that in the case of wanting to file a claim for any incident in the contractual relationship, they can file a timely claim by filling in the following electronic form: http://ec.europa.eu/consumers/odr/.


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